What This Policy Covers
A quick summary of the most important points before you read the full policy below.
What We Collect
We collect the information needed to run your 2ljl account — your name, contact details, and identity documents for KYC. We also collect usage data to keep the platform running smoothly and securely.
How We Protect It
All data is stored with encryption. Platform pages use SSL, and sensitive account actions require OTP verification. We do not store full payment credentials — transaction processing is handled by regulated Philippine payment providers.
Who We Share It With
Your data is shared only with essential service providers — identity verification, payment processors, and, where required by law, regulatory authorities. We do not sell your personal information to third-party marketers.
Your Rights as a Player
You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for non-essential processing at any time by contacting our support team.
Cookies and Tracking
2ljl uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie settings through your browser at any time.
Policy Updates
This Privacy Policy may be updated from time to time. When we make significant changes, we will notify active players through the platform. The date at the top of this page reflects the current version.
Your privacy matters to us. By using 2ljl, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the platform. This policy should be read alongside our Terms & Conditions.
1. Introduction
This Privacy Policy describes how 2ljl ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of players who register and use the 2ljl online gaming platform. This policy applies to all users accessing 2ljl through a web browser or the 2ljl App, wherever they are located in the Philippines.
We are committed to handling your personal data responsibly and in a manner consistent with applicable Philippine data privacy requirements. We keep your data only as long as necessary for the purposes described here, and we do not use it in ways you wouldn't reasonably expect.
2. Information We Collect
We collect different types of information depending on how you interact with 2ljl:
Registration information
- Full name
- Date of birth (to verify you are 21 or older)
- Mobile number (used for OTP verification)
- Email address
- Password (stored in hashed form — we never store your plain-text password)
Identity verification (KYC) documents
- Government-issued Philippine ID (e.g., PhilSys, driver's license, passport, SSS, UMID)
- Selfie or live photo for identity matching, where required
- Additional documents such as proof of address or source of funds, if requested during enhanced verification
Transaction and payment information
- Deposit and withdrawal history, amounts, and timestamps
- Payment method identifiers (e.g., GCash account reference, bank account alias) — we do not store full card or account numbers
- Transaction reference numbers provided by payment processors
Usage and device information
- IP address and approximate location (province/region level)
- Device type, operating system, and browser version
- Pages visited, games played, session duration, and in-platform actions
- Login timestamps and access logs
3. How We Use Your Information
The information we collect is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Name, mobile number, email, password |
| Verifying your identity (KYC) | Government ID, date of birth, selfie |
| Processing deposits and withdrawals | Payment method identifiers, transaction records |
| Fraud detection and account security | IP address, login logs, device information |
| Platform improvement and troubleshooting | Usage data, session information |
| Compliance with applicable laws | All categories as required by regulation |
| Sending account notifications and support responses | Email address, mobile number |
We do not use your data for automated profiling that produces legal effects, and we do not make decisions about your account solely through automated means without a human review step.
5. Data Security
We take the security of your personal information seriously. The technical and organisational measures we maintain include:
- SSL/TLS encryption on all platform pages and API connections — your data is encrypted in transit.
- Password hashing — your password is never stored in plain text. It is processed through a one-way hashing algorithm.
- OTP-based authentication — sensitive account actions require a one-time password sent to your registered mobile number.
- Access controls — internal access to personal data is restricted to staff with a legitimate need and logged for audit purposes.
- Regular security reviews — we periodically review our systems and processes for vulnerabilities.
While we take all reasonable steps to protect your data, no system is completely immune to risk. If you suspect unauthorised access to your account, please contact support immediately and change your password.
6. How Long We Keep Your Data
We retain your personal data for as long as your 2ljl account remains active and for a reasonable period after closure, as required for legal, compliance, and audit purposes. Specific retention periods include:
- Account and KYC records — retained for the duration of your account and for a period after closure as required by applicable regulations.
- Transaction records — retained in line with financial record-keeping requirements.
- Usage and access logs — retained for a limited period for security and fraud detection, after which they are anonymised or deleted.
When data is no longer needed, it is securely deleted or anonymised so it can no longer be associated with you.
7. Cookies and Similar Technologies
2ljl uses cookies and similar technologies (such as local storage and session tokens) to provide core platform functions and improve your experience. These include:
- Essential cookies — required for the platform to function, including keeping you logged in during a session.
- Preference cookies — to remember settings like your preferred language or game view.
- Analytics cookies — to understand how players use the platform, which pages are visited most, and where technical issues occur. This data is aggregated and does not identify individual players.
You can control cookie behaviour through your browser settings. Blocking essential cookies may affect the platform's core functionality, such as staying logged in.
8. Your Privacy Rights
As a player using 2ljl, you have rights over your personal data. We respect these rights and will respond to legitimate requests within a reasonable timeframe.
Right to Access
Request a copy of the personal data we hold about you.
Right to Correct
Request correction of inaccurate or outdated personal information.
Right to Erasure
Request deletion of your data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Right to Object
Object to processing of your data for non-essential purposes, including direct marketing.
Right to Portability
Request your data in a structured, commonly used format where technically feasible.
Right to Restrict
Request that we limit how we process your data in certain circumstances while a concern is being resolved.
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before processing the request. Some rights are subject to legal obligations that require us to retain certain data regardless of a deletion request.
9. Children and Age Restriction
2ljl is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under 21. If we discover that an account belongs to an underage user, that account will be immediately closed and any associated data will be deleted, subject to legal retention requirements.
If you believe a person under 21 has created a 2ljl account, please contact our support team so we can investigate and act accordingly.
10. International Data Transfers
Where 2ljl uses service providers located outside the Philippines — such as cloud hosting or identity verification services — your data may be transferred to and processed in other countries. In these cases, we ensure that appropriate safeguards are in place, including data processing agreements that require the recipient to protect your data to a standard consistent with this policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as the platform evolves or as required by applicable laws. When we make significant changes, we will notify active players through the platform or by email. The "Last updated" date at the top of this page will always reflect the current version.
Continued use of 2ljl after any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
12. Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please reach out to our team:
Email: [email protected]
We aim to respond to all privacy-related requests within a reasonable timeframe. For general platform questions, visit our FAQ page. For terms of use, see our Terms & Conditions.
Table of Contents
Related Pages
Privacy Concerns?
For data access requests or privacy concerns, email us at [email protected] and we'll get back to you promptly.
21+ Reminder
2ljl is for players 21 and above only. Play within your budget and take regular breaks.